Careers
Tradepoint Systems offers an opportunity for talented individuals to work on bleeding edge financial services technology in a highly collaborative environment. We take great pride in building a team-friendly culture where everyone shares in the rewards of the firm’s success.
Tradepoint is always looking for talented staff, preferably with prior experience in the trading technology domain. If you think you have what it takes to join our team, tell us about yourself and email your resume to info@trdpnt.com or complete the form below.
Location: (Either)
- New York – Work from home
- London – Work from home until office reopens
Salary: Commensurate with skills and experience
Job Description:
The Core Java Developer will play an integral role in the growth, maintenance and support of real-time foreign exchange trading applications. Responsibilities will include the implementation of new features to match specifications, implementation of unit tests, issue troubleshooting and resolution, and identifying performance bottlenecks.
Requirements:
- 3+ years of working experience
- Exceptional core Java skills
- Excellent oral, written and presentation skills.
- Bachelor’s degree in Computer Science or Electrical Engineering, ideally from an accredited university
- Experience working on trading technology which may include the implementation of venue FIX protocol adapters, automated trading & smart order routing algorithms.
About Tradepoint Systems
Tradepoint Systems is an award-winning technology provider of front-office foreign exchange technology. Tradepoint’s innovative and high-performing trading solutions enable billions of dollars in daily transactions. Tradepoint’s customers include global banks, brokers and investment firms.
Location: United States – Work from Home
Salary: Commensurate with skills and experience
Job Description:
As a Technical Support Analyst, you will be responsible for supporting Tradepoint’s customers utilization of our software and services. In this role you will be providing professional and courteous technical support of foreign exchange trading software in a fast-paced environment.
Work Schedule:
- Monday through Friday 8:00 AM to 5:00 PM Eastern
Responsibilities:
- Investigating issues reported by customers or discovered within Tradepoint’s organization
- Performing complex investigations, troubleshooting and problem-solving.
- Seeing that issues are resolved in a timely manner, escalating to higher levels as necessary.
- Tracking issues through to completion, regularly reporting issue status to customers.
- Delivering exceptional customer service using excellent communication and interpersonal skills.
- Identifying potential system, support and client relationship enhancements.
- Participate in follow-the-sun support model, communicating issues clearly in ticketing systems, and providing well-organized issue handoffs at EOD
Requirements:
- 2+ years of experience as a Technical Support Analyst
- Experience supporting real-time trading systems and FIX protocol
- CentOS / REHL (or other *nix)
- Scripting/coding experience in languages such as Bash or Python
- Extreme comfort with log investigation and configuration file management
- Foreign exchange experience preferred
- Self-starter, trustworthy with the ability to seek out and add value without continuous direction (given the timezone overlaps with our London and New York are limited)